IVR – Interactive Voice Recording or Recorder is an automated system for telephones to guide callers through menu options and information. They are a fantastic way to streamline customer service while projecting a professional corporate image. It is a crucial component of your customer experience and will be the first impression callers get. Customers can access services or information at any time, including outside regular business hours, as IVR is available 24/7
Using an IVR, you can direct callers to the department or an agent suitable to handle the customer’s needs. IVR systems enable businesses to address a large call volume. Startups and small businesses can use IVRs to create a perception of their business in the market. Node IT can record your IVR messages professionally in three business days or faster. Node IT records IVR voice prompts for flawless playback on any phone system. We deliver your files in your required audio format.
Benefits of Having a Professional IVR
These days, more than 90% of successful businesses use IVR for customer phone interactions. Node IT helps you to set up a customizable phone menu that enhances your customer experience. We advise best practices for creating the best contemporary IVR that serves as the entrance to your contact center. Some of the other benefits of having an IVR Solution are as follows
Uplift your brand value
Improved client experience
Automate on-call services
Timesaving of the agent
Fast & Easy
We deliver the IVR voice recordings in 3 days or faster. You can get the best quality at the best price.
We offer ready-to-use IVR messages in required file formats which will be compatible with any solution.
Our professional team helps you to create IVR files in different languages based on your requirements.
Information centers are replaceable with IVR solutions as the caller will get the required information.
We write IVR scripts and provide translation services to help you offer better customer service.
Tele agents will get only necessary calls as the callers can get most of the information from the IVR.
The Node IT
Explore our solutions, personal reflections and ideas that inspire action on the services you care about.
Node IT is focused on customized IT solutions and services for leading industries such as Medical, Hospitality, Education, Aviation, Logistics, etc.
Data is the most valuable asset these days, and cybersecurity ensures data is safe, usable & reachable to authorized people whenever required.
Node IT helps you to use technologies and solutions to provide the foundation, streamline, or improvise any operations of your organization.
Extra low voltage system covers the most advanced technologies that progressively become must-have frameworks in every building.
Node IT is equipped to fulfill all our client's requirements related to visual and sound such as Public Announcements, Lighting Control Systems.
We help you uplift your business by utilizing digital media platforms and ensuring better market reach and generating leads beyond boundaries.
Let's get in touch
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.